Safety

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Water Conservation

• Saving Water at Home

• Leak Detection Tips

• Lawn Watering

How You Can Help

• Fats, Oils and Grease

• Stormwater Pollution

• Protecting Your Family

• Phosphorous-Free

Storm Drain Marking

Backflow Prevention

Reservoir Levels

Watershed Groups

Applying Herbicides

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Safety

Citizens Water considers the safety of its customers and employees a top priority. If you have any safety-related questions, please call us at (317) 631-1431.

Reporting Water Leaks and Water Emergencies

If you need to report a water leak or other water emergency, please call (317) 631-1431 immediately.

Water Emergencies include, but are not limited to:

• Water Main Breaks/Leaks/Damages
• Hydrant Damages
• Water Theft
• Emergency Service Disconnection/Turn Off

Call Before You Dig (811)

If you're planning to dig a hole, tear down a building or engage in any other earth moving activity, please call 811, at least two full days before you dig. Cutting a buried utility line can be dangerous, costly, and inconvenient. So, don't dig blind, give us a call. For more information visit the Indiana Underground Plant Protection Service Website.

Verifying Field Personnel

Our meter readers and field service personnel wear uniforms and/or carry an identification card that identifies them as an employee of Citizens Water.

Before letting someone into your home claiming to be from Citizens Water, look at the uniform or ask to see the employee's identification. If you have questions about the validity of a person and the nature of his or her visit, please call us at (317) 631-1431 and we will be happy to confirm the identity of our employee.